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tanjie scrubber after-sales service capabilities have once again been recognized by international customers. The Gran Via Hotel in Barcelona, Spain, recently released the latest news on its official social media platform. The tanjie after-sales team completed the cross-border repair service of their commercial floor scrubber in just 18 hours, ensuring the normal operation of the hotel during peak passenger flow.
In the early morning of July 15, the engineering department of the Gran Via Hotel discovered that the X510 floor scrubber used for lobby cleaning had a sudden failure. “The control panel displayed the E[67] error code at the time, the water absorption function completely failed, and there was a leak at the sewage suction pipe,” said José, the hotel’s engineering director. Martínez recalled, “It was the peak tourist season, and we had to receive thousands of guests every day. We were very anxious about the equipment shutdown.
